If your flight is severely delayed or canceled, get on your way faster by calling the airline before or at the same time as you get in line for the ticket agent at the airport. While everyone else is spending valuable time waiting to talk to someone, you could book another flight and be able to head to your new gate.
And know that while the airline is in the business of getting you to your destination, being rude to the person helping you doesn’t help anyone. Be nice, because the person you’re talking to didn’t cause the delay—but they can help you get around it.
Passengers can further speed up the process by using a website such as FlightStats.com which allows passengers to find alternative flights before they even call the airline.
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