What to do when your touchscreen shatters.
“I dropped a plate on my iPad and cracked the glass.”
Rona Graham Bruce, via Facebook
The fix: Apple will overhaul the glass (for a $49 service fee), provided you bought an AppleCare+ warranty within the past two years. Have only the standard warranty? Then you’ll need to pony up $219 to $299 for Apple service. If that’s too steep or if it has been more than two years since you bought your iPad, you can send it to an electronics-repair service that’s unaffiliated with Apple, like iFixYouri (ifixyouri.com). For $130 to $180, this company’s technicians will replace the screen. You could also just live with the splinters if they’re not severe. “A badly cracked screen may eventually cause the touch sensitivity to fade,” says Javier Vilanova, the director of Apple services at Tekserve, in New York City. “But hairline fractures, while annoying, are basically harmless.”
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