Everyone gets frustrated once in a while—but if you're walking on eggshells around a friend or boss, you might want a little extra help with diffusing tense situations. Host and Real Simple editor Kristin van Ogtrop talks about short-fused friends and coworkers this week on "I Want to Like You."
Joining her are Pamela Eyring, president and owner of Protocol School of Washington and Emil Coccaro, M.D., chairman of the Department of Psychiatry at the University of Chicago, and the leading researcher on intermittent explosive disorder—a diagnosis for people who have impulsive, problematic aggressive behavior. This includes "hotheads," but also anyone consistently getting in physical fights, throwing tantrums, or experiencing weekly bouts of aggression. If you're concerned that someone you know is more than just irritated, Coccaro says you should look out for problematic "blow ups" that are happening multiple times a week—and yes, a screaming fight counts as a blow up.
Whether you work for a short-tempered boss or accidentally get on someone's bad side at the grocery store, Eyring offers several strategies for keeping your cool and taking control of the situation. Listen to the full episode below, and don't forget to subscribe and review the show on iTunes!