Can I get a copy of your office policy?
This includes information on everything from hours to how to get a prescription refilled.
Can I send you questions via e-mail?
This is an easy way to have simple concerns addressed.
What’s your cancellation policy?
Some offices have strict policies, which may be a good sign: It means they try to stick to the schedule.
How do I get my questions answered after I’ve left the doctor’s office?
Ideally, your doctor should attempt to answer your calls within 24 hours.
Do you have drop-in hours?
Some offices, especially those of pediatricians, have a two-hour window during the day when you can see a doctor without an appointment.