The manufacturer has urged customers to stop using the product until it has more information on replacements.
UPDATE: Instant Pot has officially issued a voluntary recall on its Gem 65 8-in-1 Multicookers. The company is urging consumers to stop using the recalled product immediately and return it to Walmart to receive a free replacement. Read more on the US Consumer Product Safety Commission website.
While we love our versatile Instant Pots, it hasn’t been a great couple of weeks for fans of the all-in-one kitchen appliance. First, we learned that maggots can grow in Instant Pots if you don’t clean the attachments correctly. And now, we just found out that one Instant Pot model is capable of overheating and melting.
Instant Pot posted on its Facebook Page that it received “a small number of reports of the Gem 65 8-in-1 Multicooker overheating, resulting in localized melting damage to the underside of the product.” The manufacturer believes it only affects products with the batch code 1728, 1730, 1731, 1734, and 1746. Customers can find the batchcode of their product by looking at the bottom right of the silver label that is located on the underside of the Instant Pot.
Instant Pot said that it is working with the U.S. Consumer Product Safety Commission and will provide more information and next steps about replacement products in the next few weeks, but for now, the manufacturer is urging customers with those specified batchcodes to stop using their Instant Pots.
To get more information or answers to any questions you may have, you can contact Instant Pot’s Customer Care team at 1-800-828-7280, extension 2.
h/t Consumer Reports