Walmart Is Taking Home Delivery to a New Extreme
It’s either the most brilliant idea ever—or the weirdest. You decide.
Getting your groceries delivered right to your front door is one of the greatest inventions ever for working families. No fighting over parking spots, no waiting on long lines with a screaming child demanding to buy an entire rack of candy. But home delivery sometimes comes with a hitch: What if you get stuck at work or have to do a last-minute carpool run and you’re not home when the groceries arrive? You can wind up with soupy ice cream and that salmon filet can become a little, uh, fishy, as it waits for you outside your door in the afternoon sun.
Enter Walmart’s experimental new service: in-fridge delivery. That’s right, not only will the superstore bring all your food needs right to your house, but the delivery person will walk into your kitchen and place it all in the fridge!
Is this a creepy invasion of privacy, or brilliant?
Right now, the service is being tested with a small group of customers in Silicon Valley—but if it’s a success, you can expect to see it offered soon at the Walmart near you. Here’s how it works: You place an order on Walmart.com; then a courier from a service such as Deliv collects your order and drives it to your house. If you’re home, great: Open the door and let him carry the groceries to your kitchen and place them in your fridge. If you’re out, you get an instant message that your order is there, and then you give permission for the delivery person to use a one-time code on a smart lock to enter the house. Using an app and security cameras, you can watch as he places that milk and cheese right into your fridge and then locks the door behind him.
Of course, this all means you have to invest in the smart lock and security cameras that make this service possible—and you have to be totally okay with the fact that a complete stranger is walking through your house on his own.
Meanwhile, we have one question: Can we also get the delivery guy to go through the fridge and clear out those unrecognizable leftovers from two weeks ago and expired cups of yogurt to make room for the new groceries? Now that would be priceless.