Mishandled and Lost Luggage
Last year, American Eagle Airlines mishandled bags for 7.18 passengers out of every 1,000 passengers. Incredibly, this is actually better than 2009, when they lost or damaged luggage for 7.55 of every 1,000 passengers. The industry average is only 3.49. Our suggestion: pack light (and in a carry-on only) when flying American Eagle.