Be Nice on the Internet

The default behavior on the Web seems to be rudeness, the mind-set negative. Find out why—and how you can take a stand against poor Internet etiquette.
  • Smile.You can’t work yourself into a rage without an angry face. Relax the muscles in your jaw, forehead, and lips to keep cool, then eke out a grin.
  • Look ahead.Will this thing matter in five minutes? Five months? Five years? If not, why bother wasting energy on it?
  • Put yourself in charge.Saying “I am choosing not to get angry about this” (or the opposite) can be empowering.
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