Knowing Your Rights When Things Go Wrong
A guide to what should happen when you've been injured or inconvenienced.
Dry-Cleaning DisasterSituation: You take your new green dress to the dry cleaner to get a stain out. When you pick it up, the stain is gone; so is the green.
What should happen: Despite the waiver on the ticket that says the cleaner is not legally bound to accept responsibility for damage, most cleaners will―provided the mistake was theirs. (If the garment company supplied improper care labeling, it might not be the cleaner's fault; in that case, you should go to the store where you bought the blouse to complain about the label.) If the cleaner does accept the blame, the International Fabricare Institute (ifi.org) has standardized values that determine how much you will be reimbursed.
If you're getting the runaround: In a situation where the store says it has never had a problem with the garment's care label, and the dry cleaner still won't admit fault, find out whether the cleaner belongs to a trade organization, such as the IFI or the National Cleaners Association, which can help mediate disputes.
Next: Taking a Spill
Most Popular Galleries
“Ever had nasty words spread about you at work? And were those words published as front-page news in Politico, with your colleagues describing you as “a source of widespread frustration and anxiety,”...”
A-listers were dressed to the nines at the 2014 Emmy Awards last night, but thes...
from The Nest Blog » house & home
Yes, they’re annoying--and, yes, there are ways to deal. ...
Your square footage is set in stone, but if your space feels stuffed with stuff,...
from POPSUGAR Home
Chocolate bourbon bacon pie is never a mistake. Read more: #Hpfo...
from Tastepartner on The Huffington Post
from HuffPost Home - The Huffington Post
It’s back-to-school time, and one great way to support your budding or independ...