You can tell a lot from the office: Is the receptionist friendly and knowledgeable about insurance and other essentials? Is the waiting room overflowing with patients, uh, waiting? Do you like the hygienist? But some answers need to come from the dentist directly.

What to Ask

What can you do to make me feel calm? Can I listen to music or watch TV during procedures?

What procedures are performed by the hygienist?

How is that person supervised?

Will you tell me whether a procedure you’re suggesting is essential or elective?

Have you done this procedure before? How many times? With what results?

Are you a member of any professional associations?