Tommy Hilfiger

custom.tommy.com
Premium-cotton chinos and jeans.
We bought: Women's Classic Chino, $98.

How to Navigate: Click on "Womens" under "Chinos." Then pick one of two styles (one fancy, one simple), choose your features, and answer 24 fit questions that help the site form a model of your body.

Make It Yours: Choose classic or buckle-back styling in one of seven colors and three interior-trim fabrics. Pants can feature a low or standard rise; straight or boot-cut legs; and regular, cropped, or Capri length.

Returns: Return unused pants and the packing slip within 60 days.

Lands’ End

www.landsend.com
Utilitarian jeans and chinos made of luxurious twill in traditional silhouettes.
We bought: Women's regular custom chino pants, $59.

How to Navigate: Type "custom" into the search field on the upper-left-hand side of the home page. Choose by type of clothing (jeans, chinos), size, or price range. Then click "Create New Pair."

Make It Yours: Select color or rinse, location of pockets (if any), length of rise, and size of leg opening. Enter your body-measurement information.

Returns: Returns are unconditional. Return by mail or at Sears stores. Lands' End Live lets you chat with service reps on the phone or in real time over the Internet.

JCPenney

www.customjcpenney.com
Substantial twill pants in classic cuts.
We bought: St. John’s Bay custom chinos, $44.

How to Navigate: Choose by size range (misses or plus). Then follow prompts to provide the same fit information Tommy and Lands’ End request. (All these sites run on the same software.)

Make It Yours: Choose color, pant style (such as slim-cut), pleats (or not), height of waist, leg style, pocket placement, and cuffs.

Returns: Returns are unconditional. Make them by mail, or bring the items to a JCPenney Catalog Desk at a JCPenney store.

*Customer pays the return shipping unless otherise indicated.