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Fear of embarrassment or verbal blunders can hamper everyday engagements. Here, how to handle any social situation with ease and grace
 What to do when your package arrives broken, your luggage is lost, and more  Tips on how to turn around a less-than-stellar first impression in five all-too-common scenarios From that telemarketer calling during dinner to hearing Dad's golf stories again, how to gracefully diffuse painful social situations
Six face-saving strategies Tips for 11 uneasy moments How to handle (and sometimes even ask) the nosiest questions How to cope with a milestone birthday, a cold, the first day of work, a lost wallet, and more Experts in dining decorum weigh in on the social graces that make even the simplest meal a civilized affair Plus, how to keep your cool when others don't behave The most effective ways to deal with people who are too close for (your) comfort Expert strategies for dining out, from scoring a table to picking a wine Forty-eight almost effortless ways you can do a little good in the world Should you send an e-mail, a note, flowers? Find out what is appropriate in 20 situations |
