Adam Howling
At a loss for words?
These phrases are gold during a negotiation, says Lon Babby, a sports attorney based in Washington, D.C., who represents more than 40 professional athletes and coaches.
Say “Please correct me if I’m wrong, but...” to humbly tell the other side something you know without provoking an argument.
Say “I appreciate what you’ve done, but...” to acknowledge the other side’s concessions while asking for more.
Say “Can I ask a couple of questions?” to inquire directly about the seller’s wholesale price or if the product is likely to go on sale.
Say “Let me see if I understand what you’re saying” to bend the other side’s statements to your liking or to make them sound unreasonable.
Say “One solution might be...” to indicate your willingness to find a middle ground.
Say “Let me get back to you” to consider an offer. If the price is good today, it should be good tomorrow.