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How to Say Thank You

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  • Make the thank-you note personal. If your penmanship is presentable, opt for a hand-written note.

  • Dispatch your thanks within one to three days of the good deed.

  • If you're really late sending off your note, don't give any excuses. Moaning about how busy you are undermines the gesture. Don't mention it at all, says Letitia Baldrige.

  • Be creative about how you say thanks. Think outside the flower box. Or the mailbox. Or the chocolate box.

  • Do a little investigating. Call a few mutual friends to find out if the generous person has a hobby or an interest. Proceed accordingly.

  • Don't send booze to people who don't drink. Baldrige suggests giving a fancy-food item instead.

  • If you're sending flowers, make sure the recipient or someone in the house will be there to accept them. No one wants to return from a vacation or a business trip to find a bouquet of dead flowers.

  • If you're not sure whether you were generous enough with your initial show of gratitude, send a follow-up card at holiday time.
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