Greg Clarke

Thinking you are a bad person for saying no is a symptom of "the
disease to please." "Saying yes when you need to say no causes
burnout. You do yourself and the person making the request a
disservice by saying yes all of the time," says author Duke
Robinson. Here's how to do the right thing for yourself and
others in 10 common scenarios where you know that opting out is
your best option. Don't feel guilty. Just take these tips from
experts on etiquette and communication and a cue from your
favorite two-year-old and say no.
Saying No for the Sake of Your Wallet
Request: A friend in need asks for a Trump-worthy loan.
What you should say: "I wish I could, but as a rule, I don't lend
money to friends."
Why it works: It's clear that you are not singling out this person
as untrustworthy.
Why you shouldn't feel guilty: Lending any amount of money can
cause problems, says communications trainer Don Gabor. "It can
change the nature of your relationship if the person doesn't pay
you back."
How to avoid the situation in the future: Never lend money to
friends and you won't get a reputation as a walking, breathing ATM.
Request: A coworker wants you to chip in $25 for a gift for a
colleague you wouldn't recognize at the watercooler.
What you should say: "Oh, I've never really had a conversation with
Sam. I think I'll just wish him a happy birthday in person."
Why it works: Chances are, the person taking donations has no idea
how close you are (or are not) with the intended recipient. By
clarifying the nature of your relationship and emphasizing your
intention to get to know the person better you come across as
thoughtful rather than cheap.
Why you shouldn't feel guilty: "A gift isn't a gift if it's an
obligation," say etiquette writers Kim Izzo and Ceri Marsh.
How to avoid the situation in the future: If workplace gift giving
is getting out of hand, take the lead in restoring sanity by
circulating a card before someone can break out the gift-donation
plate. Make sure others know you don't expect anything on your
birthday.
Request: Your third cousin asks to bring her boyfriend-of-the-month
to your $150-a-plate wedding reception.
What you should say: "We've already had to make so many tough
decisions to get the guest list down to size. We really can't
squeeze in/afford another guest. But I would love to have you two
over for drinks sometime so I can meet him."
Why it works: If you illuminate some of your behind-the-scenes
planning, your cousin may get a clue about the inappropriateness of
the request.
Why you shouldn't feel guilty: It's your party and your pocketbook,
says author Patti Breitman.
How to avoid the situation in the future: Make a few calls before
you put together the guest list to see if there are new additions
you should consider as you plan.