Monica Buck

There's something wrong terribly, six-leggedly, two-wingedly
wrong with the food you ordered in a restaurant.
What Should Happen: Whatever is wrong with the food from the proverbial
fly in the soup to an overcooked steak the right thing for the
restaurant to do is to offer a replacement, and deduct the cost of the
offending dish from your bill if the problem is really off-putting. In
any case, the diner's perception should never be questioned, says
Richard Breitkreutz of Eleven Madison Park.
If you suspect something was wrong with your food only later on that is,
you wake up the next morning with food poisoning the situation is less
clear-cut. "A lot of people think that the last place they ate caused
them to get sick," says Seattle attorney Bill Marler, who has handled
giant civil cases against Jack in the Box and the juice company Odwalla.
"Generally that's not the case." Symptoms of salmonella poisoning, for
example, typically appear one to three days after exposure; symptoms of
E. coli usually appear after three days. The restaurant should offer to
have the kitchen inspected and notify you of the results. In the
meantime, you'll need to go to the doctor for testing to pinpoint how
and when you became ill. If your meal at the restaurant is to blame, you
can file a complaint with the local health department, which will
dispatch an inspection team. You can also send the meal receipt, your
medical bills, and any claim for lost wages along with a copy of your
doctor's findings to the restaurant and ask for restitution.
If You're Getting the Runaround: Notify the owner or seek help from your
local office of consumer affairs.