
Just as your family sits down to dinner, the telephone rings. It's
a telemarketer, with a once-in-a-lifetime offer for an
interest-free, perk-filled titanium credit card.
YOU SAY: "I know you're just doing your job, but I'm not
interested in what you're trying to sell me. Please take me off
your list." Then hang up.
WHY: "Please take me off your list' is the key phrase here," says
Ellen Phillips, author of
Shocked, Appalled, and Dismayed: How to
Write Letters of Complaint That Get Results,
www.amazon.com. "Once
you've asked them to do so, it's illegal for them to call you
back ever." And don't give them a chance to keep you on the
phone. Telemarketers actually appreciate the chance to end their
spiel. "An experienced telemarketer will know to utilize that
energy on another caller," says Ken McCauley of Omni
Telemarketing.
WHAT ALSO WORKS: Faux anguish. I wish that I could help you, but I
desperately need your help! I have just declared bankruptcy, my
husband just lost his job.... If you could just give me $25. ("Not
only have I had fun, but the number of repeat calls has dropped
considerably," says Phillips.)
NOTE: Solicitors who come knocking are even harder to put off. Say
"Unfortunately, I decided at the beginning of the year which
causes I'm donating to, and yours isn't one of them. Sorry."