
Real-life example: "I was upset with my boss one day and rattled
off an e-mail to my coworker about how our boss should not bring
stress from his home life into the workplace," says a woman from
New York. "But because I was so consumed by the situation, I typed
my boss's name into the 'To' line instead. Luckily, I didn't get
fired. I never named him in the e-mail, and he assumed it was about
someone else."
How to remove your foot: Whether your e-mail maligned a boss or a
friend, own up to it immediately. Don't hastily type another note
to apologize, since it could be interpreted as insincere, and
become further fodder in forwarded e-mails about you. Rather, call
the person and say, "I cannot believe I just did that. I am a
complete idiot. I'm so sorry." If you were expressing genuine
frustration in your e-mail, as opposed to general cattiness, author Caroline Tiger
recommends gently addressing it: "In some situations, this faux pas
could offer a starting point for discussion." Take note: The
"unsend" feature offered on e-mail programs like AOL (which is
owned by
Real Simple's parent company, AOL Time Warner) may seem
like a foot-in-mouther's fantasy, but it works only in specific
cases. The recipient must use the same service provider as you do
(which is often the case at the office) and must have not yet
opened the offending e-mail.
In the future: "The speed, anonymity, and brusqueness of on-line
writing provide the perfect breeding ground for major mishaps,"
says Patricia T. O'Conner, coauthor of
You Send Me: Getting It
Right When You Write Online ($18,
www.amazon.com). "The best way to deal
with this kind of thing is not to let it happen in the first place.
Stop and think before you click Send, especially when you're
sending radioactive material."