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Why Buy an E-Ticket?

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To cut down on printing costs, airlines are encouraging customers to use e-tickets instead of the paper kind. (An e-ticket is simply a confirmation number that secures your seat; you still get a printed receipt and itinerary.) In some cases, e-tickets may be your only option. Although some travelers lament the loss of paper tickets, e-tickets offer some distinct advantages.
  • You can't lose an e-ticket. If you lose a paper ticket, the average replacement fee is $75.
  • No ticketing fee. If e-tickets are available, many airlines (including US Airways and United) charge $20 to $25 to issue a paper ticket instead. And on-line agencies may charge a paper-ticket delivery fee ($20 with Orbitz, for example) on top of the airline's.
  • Many major airlines offer additional incentives (Web-only fares, additional frequent-flyer miles) to passengers who use e-ticketing.
  • If you're traveling on short notice, an e-ticket saves you any worry about tickets arriving late.
  • Most airports have self-service check-in kiosks where e-ticketed passengers can obtain a boarding pass and skip the line at the ticket counter. Some airlines, such as American and Continental, also allow you to print out boarding passes at their websites.

  • Tips for Using E-Tickets
  • Bring a printed copy of your reservation with you to the airport. This receipt is your safety net should there be a mix-up with the reservation.
  • Make sure you have a government-issued ID (your passport, for international travel) and your printed receipt or confirmation at check-in.
  • With some e-tickets bought directly from the airline, you will also need to present the credit card you used.
  • Allow time at the airport to pick up your boarding pass before going through security.
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