Travel packages used to require a certain amount of sacrifice. In
exchange for a low, all-inclusive price, you flew on a no-name
airline departing in the middle of the night, you stayed in a hotel
room with a view...of a wall, and your continental breakfast
consisted of coffee and a cookie. But "custom packages" now being
offered by the major on-line booking sites provide value and real
choices. You build the trip you want, choosing from a range of
airline, hotel, and rental-car options, and the site gives you a
package price that may be up to 30 percent cheaper than booking
each piece of your trip separately.
With
four specific itineraries in mind,
Real Simple went to four of
the biggest booking sites to shop for custom packages. The same
trips were also priced a la carte: Flights, hotel rooms, and rental
cars were booked separately on the sites, and the prices were
totaled up. Travel agents also put together comparable packages.
The outcome may surprise you; it should also help you plan your
next trip with confidence and maybe even get a room where the view
is worth viewing.
Unless noted, all selections include nonstop flights and
three-star or better hotels; quotes include service fees and
applicable taxes. Prices and availability change frequently these
results reflect a onetime survey.
THE BUSINESS TRIP: You're traveling from L.A. to New York alone for a week
of meetings.
Special Needs: A four-star hotel in SoHo or TriBeCa. Nonstop
flights arriving by dinnertime Sunday and returning to L.A. before
rush hour.
A La Carte Price Range: $1,400 to $1,800. (Determined by taking the sites with the highest and lowest quotes
for packages and then pricing package components individually on
the same site.)THE LAST-MINUTE GETAWAY: You and a friend want to bolt San Francisco for a long
weekend on a beach in Mexico. Next weekend.
Special Needs: A direct flight and a hotel with a killer
waterfront.
A La Carte Price Range: $2,200 to $2,390.EXPEDIA (
www.expedia.com)
Business-Trip Price: $1,617 (flight and hotel).
This site lets you sort hotels by neighborhood and star rating.
After reading a detailed room description, you choose a "superior
queen" room at the SoHo Grand Hotel. With four airlines to choose
from in this itinerary, you find a convenient American Airlines
nonstop to New York. But the only available nonstop return flight
leaves at 8 A.M. on Friday. Ouch!
Last-Minute Getaway Price: $2,205 (flight and hotel).
A Mexico link on the front page takes you to a map showing
resort locations. Clicking on "Los Cabos," you find more than 20
packages for your dates. You choose an Alaska Airlines nonstop
arriving in the afternoon, with a room at the InterContinental
Presidente Los Cabos. The hotel description tells you there's a
nice beach, and a virtual tour of your room is reassuring.
HOTWIRE (
www.hotwire.com)
Business-Trip Price: $1,432 (flight and hotel).
When booking a package on this site, you get to pick the hotel you
want (the Tribeca Grand), but the site doesn't provide any
hotel-room details, and you can't find out your airline or exact
flight times until you buy the package. You end up on Delta Air
Lines, arriving in New York at 10:30 P.M. well past
dinnertime after a short stop in Dallas. The return flight is a
convenient nonstop.
Last-Minute Getaway Price: $2,442 (flight and hotel).
In the "Weekender Deals" section, you find a good hotel
selection for your dates (you pick the InterContinental Presidente)
but no room details. The site lets you select flight-time windows
but not specific flights or airlines. You end up on an American
Airlines flight stopping in Dallas before getting into Los Cabos at
8:30 P.M. meaning you lose one day in the sun.
ORBITZ (
www.orbitz.com)
Business-Trip Price: $1,416 (flight and hotel).
A grid display lets you compare prices easily for various
combinations of hotels and airlines, but you can't sort hotels by
neighborhood. The only hotel available in the areas you want is a
three-star, with a room that's "run of house" (meaning they'll
choose). You can pick outbound and return flights only in
preselected pairs, not individually, so you end up with a rush-hour
return.
Last-Minute Getaway Price: $2,674 (flight, hotel, and food).
You are able to get the same great hotel and nonstop flights that
you found on Expedia, but for a bit more money. However, your
package clearly includes food, alcohol, and water sports a
definite plus. The site also features travelers' reviews and
ratings, though no details about your "Deluxe Garden View" room.
(Orbitz requires you to book at least four days in advance.)
TRAVELOCITY (
www.travelocity.com)
Business-Trip Price: $1,396 (flight and hotel).
You can search hotels by neighborhood on this site, but there's
nothing available in SoHo or TriBeCa. The closest you can get is
the three-star Avalon hotel, in sleepy Murray Hill. Still, your
nonstop flights on American Airlines are perfect for your schedule.
The site also gives you the option to book ground transportation or
buy passes for local attractions.
Last-Minute Getaway Price: $1,386 (flight and hotel).
Eye-poppingly cheap! In the "Last Minute Deals" section, you
score the same Alaska Airlines outbound flight you got on Expedia
and Orbitz, with a deluxe room at the InterContinental
Presidente but the only available return flight gets you back
Tuesday, instead of Sunday. The site's hotel description tells you
about the local beaches, but there are no room details.
TRAVEL AGENCYBusiness-Trip Price: $1,809 (flight and hotel).
Agent Kari at Will Travel in Langhorne, Pennsylvania, finds flights timed
perfectly for your needs and books you a "superior" room at the
Tribeca Grand, which she recommends for amenities such as a Bose CD
player. "It's nice to have a little background noise when you're
alone in New York," she says. But her package is pricier than
anything the sites offer.
Last-Minute Getaway Price: $1,885 (flight and hotel).
You get your money's worth from Jean, an agent at Plaza Travel in Latham, New York. She gets you on a convenient Alaska Airlines nonstop and
books you into a Deluxe Garden View room at the InterContinental
Presidente. She recommends this hotel over others in the area
because it's close to a lagoon that offers safer swimming than the
local beaches, which can be rough.
BEST BETThe Business Trip: Travelocity. It didn't offer a hotel in SoHo or TriBeCa, but in the
end a low price and the right flight times mattered more.
The Last-Minute Getaway: Plaza Travel. None of the sites could match the agent's combination
of reasonable price, personal service, and access to flights and
hotels.
THE EUROPEAN VACATION: You're a family of five from Dallas, traveling to London
for a week in June.
Special Needs: A nonstop flight. Two rooms (one with an extra bed)
in a hotel with a pool and baby-sitting.
A La Carte Price Range: $7,707 to $8,700.A WEEK IN HAWAII: A seven-night Hawaiian getaway from Chicago around
Memorial Day weekend.
Special Needs: A golf course for your boyfriend, a spa for
yourself. And a car to get around Maui.
A La Carte Price Range: $3,730 to $4,800.EXPEDIA (
www.expedia.com)
European-Vacation Price: $8,616 (flight and hotel).
The only site with a London package for a family your size, Expedia
offers several airline choices; you pick American Airlines. There
is no way to search for hotel amenities, so you have to read
through all the detailed hotel descriptions to see if they have a
pool and baby-sitting. You choose the Radisson Edwardian Grafton
Hotel. There is no way to request the rollaway bed you need.
Week-in-Hawaii Price: $4,320 (flight, hotel, and midsize rental car).
Following a "Golf Travel" link on the site's front page, you get
lots of hotel options on Maui, but few that clearly advertise golf
courses. You pick the Hyatt Regency Maui Resort and Spa because the
hotel description touts great golfing and a spa. You can't book
treatments or tee times, though. You get American Airlines nonstops
both ways, with a red-eye return, alas.
HOTWIRE (
www.hotwire.com)
European-Vacation Price: $4,445 (flight only; Hotwire does not let you book hotels in
Europe).
You can't select a nonstop-only flight option on this site. After
entering your preferences and accepting the site's price (Hotwire
doesn't let you pick flights or airlines), you end up with a
round-trip on US Airways with a plane change in Philadelphia, which
at least is a reliable hub.
Week-in-Hawaii Price: $3,630 (flight, hotel, and midsize rental car).
The site doesn't offer special golf packages, but icons show which
hotels have courses and spas. After choosing a hotel (the Kapalua
Bay Hotel) and setting flight parameters (you can't choose specific
flights or airlines on this site), you get a round-trip on United
Airlines, with layovers both ways. But the 11 P.M. return gives
you a full last day. The site gives no room details.
ORBITZ (
www.orbitz.com)
European-Vacation Price: $7,707 (flight and hotel).
The site offers no packages for London, so you have to buy your
flight and hotel separately. You have many airline choices (you
pick American), though flight times are limited. You can search for
some hotel amenities (like "pool") but can't request a baby-sitter
or a rollaway bed for one of your rooms at the Holiday Inn Kings
Cross.
Week-in-Hawaii Price: $4,144 (flight, hotel, and midsize rental car).
Following the "Deals for Golf" link lands you in the rough: The
site shows Maui hotels with golf facilities but doesn't let you
book a complete flight-hotel-car package. Using the "Vacations"
search tool instead, you select a package at the Kapalua Bay Hotel.
There is no nonstop flight available outbound, and the only nonstop
return is a red-eye.
TRAVELOCITY (
www.travelocity.com)
European-Vacation Price: $7,729 (flight and hotel).
Travelocity does offer London packages, but none are available for
a group of five. Booking flights and hotel a la carte, you find
only two airlines for your itinerary, but the airfare is cheap. The
site lets you search for hotels with a pool (though not with
baby-sitting), but there's no way to order a rollaway bed at your
choice, the Marriott Hotel Maida Vale.
Week-in-Hawaii Price:: $4,486 (flight, hotel, and intermediate rental car).
Travelocity doesn't always offer a golf package, but you can search
for hotels with golf courses. You choose the Kapalua Bay Hotel,
adding convenient nonstop flights on American Airlines. The site
now makes you book rental cars separately after picking a
flight-hotel package, but a planned upgrade will fix that.
TRAVEL AGENCYEuropean-Vacation Price: $7,700 (flight and hotel).
The agent at Plaza Travel gets you the same American Airlines
nonstop you found on Expedia and two standard rooms at the Hilton
London Metropole. She tells you that there is no charge for a
rollaway bed and that you can book baby-sitting when you check in.
Since you'll be traveling during London's high season, when hotels
fill up fast, it's great to have the agent doing the legwork.
Week-in-Hawaii Price: $2,906 (flight, hotel, and midsize rental car).
The agent at Will Travel gets you the same convenient American
Airlines nonstop flights you found on Expedia, with the same hotel
arrangements you found on Travelocity, for a package price lower
than on either site. While the agency doesn't offer golf packages,
the agent offers to book a tee time for the hotel course.
BEST BETThe European Vacation: Plaza Travel. For a clan your size, the agent delivered good value
and the confidence that you were getting everything you needed.
The Week in Hawaii: Will Travel. The agent gave you more control (and tee times), and
her price was much better than those on any of the sites.