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Family Health and Wellness Guide

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Questions to Ask a New Doctor Checklist

In addition to the typical questions you’d ask a new doctor—such as “Do you accept my insurance?”—there are others that will give you a sense of how courteously and promptly you’ll be treated.

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done!Can I get a copy of your office policy?
This includes information on everything from hours to how to get a prescription refilled.
done!Can I send you questions via e-mail?
This is an easy way to have simple concerns addressed.
done!What’s your cancellation policy?
Some offices have strict policies, which may be a good sign: It means they try to stick to the schedule.
done!How do I get my questions answered after I’ve left the doctor’s office?
Ideally, your doctor should attempt to answer your calls within 24 hours.

done!Do you have drop-in hours?
Some offices, especially those of pediatricians, have a two-hour window during the day when you can see a doctor without an appointment.

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