Robyn Lehr

How to Complain About Your Doctor

If your doctor behaved in a way that felt inappropriate or unprofessional, speak up.

by Sharon Tanenbaum

Consider talking with another doctor in the same practice and asking for her opinion. Some hospitals and private practices have a process for handling and addressing patient grievances.
If that doesn’t help, contact your state’s medical society or licensing board for instructions on how to file a complaint. (To find the one in your area, go to the American Medical Association’s website, at ama-assn.org, and look under “Medical Ethics” in the Professional Resources section.)
Some states, such as California and Texas, offer a consumer-complaint hotline to advise you on your situation. Once you file a formal complaint (you may have the option of filing electronically or by mail), the medical board reviews it. If the board finds a violation, it could take action against the doctor, ranging from a fine to revocation of the doctor’s license.

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